Client Service
You can contact our customer service team in the following ways:
Email: Send an email to [email protected] and we will respond to you within 24 hours.
Phone: Call our customer service Whatsapp number (+44 07743686093), the service hours are Monday to Sunday, 9 am to 6 pm.
Online chat: Click the chat icon in the lower right corner of the page, you can communicate with our customer representatives in real time.
Service process
Our service process is designed to provide you with efficient support:
Submit a request: Submit your question or request by email, phone or online chat.
Problem analysis: Our customer service representative will analyze your problem and provide a solution as soon as possible.
Solution provision: If the problem is complex, our team will contact you within 48 hours to provide a detailed solution.
Follow-up service: We will follow up after the problem is solved to ensure your complete satisfaction.
Customer feedback
We attach great importance to customer feedback and believe that it is an important way for us to improve our service. If you have any suggestions or comments about our service, please fill in the feedback form to help us provide you with a better experience.
